Analyst (Information Technology)

Summary

Analysts define software requirements and specifications and guide program design and development.

The analyst's role sits between the initial business analysis stage and the detailed system design, building and programming stages of the systems development process.

Duties & Tasks

Analysts may perform the following tasks:

  • research how IT systems are used and look at ways to improve use and efficiency
  • review and develop computer systems, computer languages, data communication processes and user interface devices
  • test new IT system designs and fix design problems found
  • test new system components
  • write reports describing findings, sometimes for publication.

Specialisations

Applications Systems Analyst

An applications systems analyst builds IT systems once the requirements have been defined by a business (systems) analyst and uses data modelling to generate different possible solutions as a means of finding the best result for the client. They analyse system components and monitor data flow to improve efficiency. They draw up detailed design documents for systems, using charts and diagrams that indicate the various steps involved for designers and programmers, and describe the system in ways that the client can understand. They also prepare other detailed documentation (including hardware and tender specifications, process flow documentation, and rules and instructions for designers and programmers) and help with client-site installation activities.

Computer Tester

A computer tester may have several different roles, including initial testing of a newly built system. This could be undertaken together with experts in the subject area and other IT professionals such as programmers. Computer testers may also be involved with clients at the application testing stage.

Data Modeller

A data modeller undertakes data modelling, which is the analysis and design of the information in the system, as part of the development of options for the client.

Network Analyst

A network analyst is involved in the analysis of data flow and the technical requirements and equipment that best suits an organisation's network. They investigate the physical space requirements for network equipment; plan a network's size, capacity and configuration; and talk with network system management to ensure that client needs are met. They may also work with network designers and programmers to build and implement network solutions.

Operations Systems Analyst

An operations systems analyst analyses the components of operational systems to optimise performance in such things as response time and down time.

Personal Requirements

  • able to think logically and analytically in a problem-solving environment
  • imaginative and good at creative reasoning
  • able to work independently or as part of a team
  • good oral and written communication skills
  • able to accept responsibility
  • willing to continuously update personal IT skills and knowledge.

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