Business Equipment Technician

Summary

Business equipment technicians install, commission, maintain, repair and service computers, document centres, fax machines, photocopiers, cash registers, typewriters and other electronic commercial and office machines. They may also undertake networking of devices.

Duties & Tasks

Business equipment technicians may perform the following tasks:

  • carry out regular inspections and maintenance of machines to prevent breakdowns
  • refer to manufacturers' service manuals
  • talk to machine operators to assess faults
  • test machines, make adjustments and repair or replace faulty parts
  • find faults in electrical and electronic machines by using special instruments such as voltmeters, resistance meters and oscilloscopes, and repair or replace faulty parts or wiring
  • reassemble equipment and test to determine whether it is working properly
  • advise users of correct operating methods to prevent breakdowns
  • keep accurate records and documentation as required.

Specialisations

Computer Hardware Service Technician

A computer hardware service technician installs, maintains, adjusts and repairs computer hardware and related equipment such as disk drives, printers, visual display units, CD-ROMs, DVD drives and interfacing equipment.

Working Conditions

Business equipment technicians work in repair workshops or travel to clients' offices. They may need to lift heavy equipment.

Personal Requirements

  • enjoy working with electrical, electronic and mechanical systems
  • enjoy solving practical problems
  • good hand-eye coordination
  • good eyesight (may be corrected) and normal colour vision
  • good communication skills
  • enjoy customer service
  • enjoy working with computers
  • attention to detail.

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