Advanced Diploma of Hospitality
Billy Blue College of Design
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
This qualification is from the Tourism, Hospitality and Events Training Package. It provides the skills and knowledge for an individual to be competent as a senior manager in any hospitality functional area. This individual would analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Their knowledge base may be specialised or broad and they are often accountable for group outcomes. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.
Subjects you can Study
Core: Provide quality customer service; Manage quality customer service; Work with colleagues and customers; Work in a socially diverse environment; Deal with conflict situations; Interpret financial information; Manage finances within a budget; Prepare and monitor budgets; Manage physical assets; Manage financial operations; Develop and update legal knowledge required for business compliance; Coach others in job skills; Recruit, select and induct staff; Roster staff; Monitor staff performance; plus more. Plus electives.
47 units: 29 core; 18 electives.
No minimum education
Life after Study
Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.