Advanced Diploma of Hospitality

Advanced Diploma

Campus	Mid Year Intake?	Study Mode	Entry Requirements

Course Description

This qualification is from the Tourism, Hospitality and Events Training Package. It provides the skills and knowledge for an individual to be competent as a senior manager in any hospitality functional area. This individual would analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Their knowledge base may be specialised or broad and they are often accountable for group outcomes. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.

Subjects you can Study

Core: Provide quality customer service; Manage quality customer service; Work with colleagues and customers; Work in a socially diverse environment; Deal with conflict situations; Interpret financial information; Manage finances within a budget; Prepare and monitor budgets; Manage physical assets; Manage financial operations; Develop and update legal knowledge required for business compliance; Coach others in job skills; Recruit, select and induct staff; Roster staff; Monitor staff performance; plus more. Plus electives.