Diploma
| Campus |
Mid Year Intake? |
Study Mode |
Entry Requirements |
| Southbank |
Yes |
Flexible Delivery, Full-time internal |
Certificate IV in Frontline Management or equivalent; or relevant employment experience
|
| |
Course Description
This qualification is part of the Business Services Training Package. It is suitable for individuals who are engaged or wish to manage the work of others or to add value to or review management practices. The skills explored are applicable to any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.
Subjects you can Study
Core: Manage quality customer service; Manage budgets and financial plans; Manage an information or knowledge management system; Develop a workplace learning environment; Manage people performance; Manage operational plan; Facilitate continuous improvement; Ensure a safe workplace; Manage projects; Manage risk; Manage personal work priorities and professional development; Ensure team effectiveness. Plus electives.
Diploma
Duration
Southbank
- Flexible Delivery
- Full-time internal = 1 year
Structure
8 units: 5 core; 3 elective
Entry Requirements
Certificate IV in Frontline Management or equivalent; or relevant employment experience
