Certificate IV
| Campus |
Mid Year Intake? |
Study Mode |
Entry Requirements |
| Bracken Ridge |
No |
Part-time internal |
Certificate III
|
| TAFE Open Learning |
No |
External |
| |
Course Description
This qualification is part of the Business Services Training Package. It allows students to thoroughly develop their skills and knowledge base in a wide variety of contexts. They learn to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. Students will also learn to provide leadership and guidance to others whose work output they have a limited responsibility for.
Subjects you can Study
Core: Monitor a safe workplace. Electives: Coordinate implementation of customer service strategies; Address customer needs; Implement customer service standards; Review and maintain a website; Report on financial activity; Organise meetings; Coordinate business resources; Promote innovation in a team environment; Make a presentation; Design databases; Maintain business technology; Design and develop complex text documents; Develop and use complex spreadsheets; plus more.
