Certificate II
| Campus |
Mid Year Intake? |
Study Mode |
Entry Requirements |
| Torres Strait |
No |
Full-time internal |
No minimum education
|
| |
Course Description
This qualification is from the Tourism, Hospitality and Events Training Package. It provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision.
Subjects you can Study
Core: Develop and update hospitality industry knowledge; Work with colleagues and customers; Work in a socially diverse environment; Follow health, safety and security procedures; Follow workplace hygiene procedures; Apply food and beverage skills in the workplace; Apply hospitality skills in the workplace. Electives: Operate a bar; Operate cellar systems; Prepare rooms for guests; Provide visitor information; Receive and process reservations; Provide quality customer service; Receive and store kitchen supplies; Attend gaming machines; Provide lost and found facility; Conduct basic workplace oral communication in a language other than English; plus more.
Certificate II
Duration
Structure
12 units: 6 core; 6 electives
Entry Requirements
No minimum education
